About IVR Training Courses

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About IVR Recovery Training & Courses

 

Training Today To Secure Your Tomorrow.

All employers are aware of their responsibilities in Health & Safety law to provide training for new staff or introducing new equipment & procedures.

It is generally accepted practice that such ‘induction’ training is usually carried out by an existing member of staff.

Once this initial training is period is over, further training is often neglected, this can be a potentially dangerous oversight.

Training costs time & money..

However, the importance of Training should not be overlooked, the rewards of having well trained staff far outweigh the financial outlay.

With new staff it may seem very appealing to allow an operator to gain experience by ‘serving time’ out on the road, but becoming experienced in such an unusual industry takes time.

With ‘life & limb’ most definitely at risk, the learning curve can be steep indeed.

Structured, quality training provides the operator with a solid foundation with which to build his future experience upon.

Even when a member of staff has had years of experience, ongoing training is essential.

Vehicles & equipment are constantly undergoing development, legislation is always subject to change during an operators working career.

Modern operating techniques introduced, and eradication of bad habits.

Once trained, an operator should be skilled in safe working practices and promote a professional image of himself & the company he represents.

 

An Introduction to The VR Modular Training System

Back in 1983 when the IVR was formed one of its tasks was to put together a comprehensive training programme for the Roadside Assistance & Recovery Sector. During the next few years it became The Leading Training provider through IVR Training Services, producing training courses in Light Recovery, Heavy Recovery, Motorcycle Recovery, Lorry Loader & others.

The IVR worked with Automotive Skills (The Skills Council for the Motor Industry) and produced a set of modules as a Technical Certificate, using the National Occupational Standards as the benchmark, this provided a set of standards for the knowledge requirements of a Roadside Assistance/ Recovery Technician.

About the same time the IVR also wanted to raise the standards of Instructors and worked with The Independent Training Standards Scheme And Register (ITSSAR) to produce a two week, intensive, Recovery specific, training course for Instructors. During this time skills tests were added, the Technical Certificate and the modules we have today were born.

The sector now has a comprehensive set of standards for Roadside Assistance & Recovery Technicians that test their competence.

The IVR continues to build on these standards, and where there is a gap in training, will develop new modules in order to fill it.

 

IVR Training Modules

The IVR Training modules form a joint effort from the Automotive Skills body & The Institute of Vehicle Recovery for their certification and training programme of Recovery Operators. They have now become the accepted industry standard to instruct and train Rescue and Recovery Operators as part of the National Training and Certification Scheme specified by the National Highways Sector Scheme Main-Committee (NHSS 17).

Modules Currently Offered:

Please Click Here to see the IVR Training page for more information.

 

THE IMPORTANCE OF TRAINING & KEEPING TRAINING RECORDS..

It’s all well and good putting your employees on courses, but if you want to ensure compliance you’ll have to prove that they’ve undergone the level of training.

That is what makes accurate record-keeping so important, if you don’t have a system in place to make sure of that you could easily come unstuck should the worst happen – with an effective and up-to-date audit trail you’ll be able to mitigate the risk to your business should the unforeseeable occur.

Under the PUWER ‘Provision & Use of Work Equipment’ regulations companies are required to train their staff in the correct & safe use of any equipment they are provided with

The primary purpose of training staff to a recognised standard is to reduce accidents at work but there are many others benefits including:

  • Employees feel valued and remain loyal to the company.
  • Staff are more efficient & productive
  • Less damage to equipment & vehicles
  • Greater awareness & responsibility
  • Reduction in damage to customers vehicles
  • Compliance with work provider requirements
  • Professional & Knowledgeable staff interfacing with the client